(A few of these subjects are covered in one page, and many others are several pages long).

• The legal setup of your business

• Your home office

• Fast startup

• Tax advantages

• Sales

• Inexpensive (and effective!) advertising on the web

• Emphasizing personalized service

• Sample sales letters

• What to do on a bidwalk

• Figuring your bid

• Your bid package

• What to do when you get the contract

• Sample contract

• 13 of our contracts analyzed

• Time and motion studies

• Advertising for employees

• Our employee application form

• Interviewing applicants (how to spot the good ones!)

• Hiring and training employees

• Our 20-page employee handbook

• Your new employee’s first day

• Properly equipping a new account

• Work inspection form

• Your working managers

• Keys and alarm systems

• Sample building manual

• How to be a professional cleaner (instead of an average janitor)